Here are our estimated shipping delivery times:
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we’d be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at firstname.lastname@example.org making sure you quote your order number. We’ll see what can be done.
Returns policies Damaged items:
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time!
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out. If you’d like a different size, get in touch with us at email@example.com and we’ll let you know what your next steps are.
Collection of your Personal Information
In order to better provide you with the products and services offered on our Site, Skagit Organics may collect personally identifiable information.
Such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Credit or Debit Card Information
If you purchase Skagit Organic’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also gather additional personal or non-personal information in the future.
Use of your Personal Information
Skagit Organics collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Sharing Information with Third Parties
Skagit Organics does not sell, rent or lease its customer lists to third parties.
Skagit Organics may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to Skagit Organics and they are required to maintain the confidentiality of your information.
Skagit Organics may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with the legal process served on Skagit Apparel or the site; (b) protect and defend the rights or property of Skagit Organics ; and/or (c) act under exigent circumstances to protect the personal safety of users of Skagit Organics, or the public.